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john's avatar
john
New member | Level 2
3 years ago

WPS Office files won't save to Dropbox on PC

Using windows 10 pro on PC I keep all important files on a dropbox folder on my PC If using microsoft Excel I can save to this without a problem, but since using WPS spreadsheets it doesnt save t...
Desktop
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Third Party Integrations
  • Rich's avatar
    Rich
    3 years ago
    john wrote:

    If using microsoft Excel I can save to this without a problem, but since using WPS spreadsheets it doesnt save to dropbox or anywhere else on the computor.

    As this is happening even when you try saving the files elsewhere on your computer, it would indicate that this isn't a Dropbox issue and is instead an issue with WPS. I'd suggested reaching out to their support team for assistance.

     

john's avatar
john
New member | Level 2

Yes I think you are correct, Ive found you have to go right back to C/users  etc etc then it works okay, otherwise it must post it goodness knows where

thanks

andy37's avatar
andy37
Explorer | Level 3
2 years ago

Did you solve this problem, I have the same issue

 

  • Walter's avatar
    Walter
    Icon for Dropbox Staff rankDropbox Staff
    2 years ago

    Hey andy37, sorry to hear you're having issues with this.

     

    It seems that the problem comes from the 3rd party app you're using and not Dropbox. Have you reached out to them to ask about this perhaps? 

    • andy37's avatar
      andy37
      Explorer | Level 3
      2 years ago

      No,I didn,t

    • andy37's avatar
      andy37
      Explorer | Level 3
      2 years ago

      even though it's a problem from a 3rd party, I think it's dropbox's duty to solve it.Since this problem doesnt occur in icloud, and when using dropbox, you cant rely on them to make every thing right.

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