Forum Discussion

Erykaheklean's avatar
Erykaheklean
New member | Level 1
12 days ago

How can I recover my files?

Issue details: My account was deactivated by DropBox because I did not extend my membership by Nov. 5th. I need all those files and it is very important that I can access them. I need to extend my me...
restore
Walter's avatar
Walter
Icon for Dropbox Staff rankDropbox Staff
12 days ago

Hi Erykaheklean - sorry to hear about your missing files.

If you made sure that you're looking at the correct Dropbox account, could you have a look at your events page and let me know what you find?

This is the place where all uploads, edits, and deletions are normally logged, so it should give you a hint or two.

Keep me posted! 

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