Forum Discussion

New member | Level 2

3 years ago

"unsupported path provided" and "Something went wrong on our end" error on the website

I can not open my dropbox folder, and system told me this is [unsupported path provided] 。Does anyone know how to solve it? many thanks.

Emma
3 years ago
Hi everyone, our engineers have let us know that this issue should be resolved now.

Thank you for reporting this and please let us know if you're still experiencing this error.

New member | Level 2

Yep, all seems fixed now!

Community Manager

3 years ago

Hi everyone, our engineers have let us know that this issue should be resolved now.

Thank you for reporting this and please let us know if you're still experiencing this error.

Looking for help with managing the storage space in your Dropbox account? Talk to the Dropbox Community and get advice from members.

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.

For more info on available support options for your Dropbox plan, see this article.

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