You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.

Forum Discussion

Kenny lin's avatar
Kenny lin
New member | Level 2
3 years ago

"unsupported path provided" and "Something went wrong on our end" error on the website

I can not open my dropbox folder, and system told me this is [unsupported path provided] 。Does anyone know how to solve it? many thanks.
Error Messages
Web
  • Emma's avatar
    Emma
    3 years ago

    Hi everyone, our engineers have let us know that this issue should be resolved now. 

    Thank you for reporting this and please let us know if you're still experiencing this error.

Nicface17's avatar
Nicface17
New member | Level 2

Yep, all seems fixed now!

Emma's avatar
Emma
Icon for Community Manager rankCommunity Manager
3 years ago

Hi everyone, our engineers have let us know that this issue should be resolved now. 

Thank you for reporting this and please let us know if you're still experiencing this error.

  • Rickspics2's avatar
    Rickspics2
    New member | Level 2
    3 years ago

    Thanks! It is working again.

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