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Forum Discussion

Sidona's avatar
Sidona
New member | Level 2
2 years ago
Solved

Blank screen when opening folders

I have shared folders that I open every day, but today when I click on the folder, the screen goes blank.  Does anyone know how I can open my folders?
Web
  • ChristineP2's avatar
    ChristineP2
    2 years ago

    And it's back online, but it was never reported down on the status page.  A tiny oopsy daisy I guess.  

ChristineP2's avatar
ChristineP2
New member | Level 2
2 years ago

It appears dropbox is having a system issue with their API.  Checking console revealed a large quantity of JavaScript errors.  I'm downloading the app now to see if it is an issue there as well.  Status page still reports green, which is concerning to me.

boxuser's avatar
boxuser
New member | Level 2
2 years ago

The same thing happened to me and I saw the status page said everything was fine, but I've tried to sign into dropbox in two different browsers in regular mode and private mode and the same blank screen showed up. I hope they update their status page soon, and fix the problem ASAP.

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