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Forum Discussion
Can't access Dropbox Passwords on my new PC
My PC has gone, it has no connection on the internet.
I bought a new PC and installed dropbox. I thought passwords would come with dropbox, but I get a message that needs to check my identity and t...
Yes, this is the problem. The notification is going to the old PC, but that PC is not connecting to the net (reason why I have a new PC). So, if there is no other way, then I have lost all my passwords. Pretty stupid system, if you ask me. Migration from one PC to a new one should be seamless; it is the whole point of using a cloud-based app like DB. Instead, it has been made un-necessarily complicated.
Hannah
Dropbox Staff
Dropbox StaffI understand where you're coming from, Stefano, however, Dropbox Passwords stores sensitive info like logins, card info, etc., so it's necessary to have additional security layers.
Of course, I'll pass your comments to our team in any case.
Since you don't have access to any previously-connected device or browser, Dropbox Passwords should ask for your recovery words, in their original order so you can connect a new browser. Do you have them?
