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axe's avatar
axe
Helpful | Level 5
2 years ago

Can't sign in to Dropbox app on Mac despite correct password

I am trying to connect to a Dropbox Team account on a MacBook Air running macOS Mojave. There is already a private Dropbox account which works correctly on the computer. When I try to sign in to the ...
dropbox business
Jay's avatar
Jay
Icon for Dropbox Staff rankDropbox Staff
12 months ago

Thanks for the info, could you attach a screenshot showing the exact window you're getting when attempting to login to the Business account in the Dropbox desktop application, while hiding any personal emails or names?

  • axe's avatar
    axe
    Helpful | Level 5
    12 months ago

    • axe's avatar
      axe
      Helpful | Level 5
      12 months ago

      Then I enter the password and click Anmelden (sign in)

      • axe's avatar
        axe
        Helpful | Level 5
        12 months ago

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