You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.
Forum Discussion
djmdivis
2 years agoNew member | Level 2
Desktop app does not start on system startup up in macOS
Dropbox does not start on startup in Mac Os Ventura 13.4. It is set to start on start up in the app, and in OS settings but it's simply does not do that. Please help!
I just had a similar issue. I had recently reinstalled the Dropbox app and it wasn't opening up automatically on my MacBook on startup. Instead of the hassle of uninstalling and reinstalling, the trick was to look in System Settings/General/Login Items
In the upper 'Open at Login' section there was an existing item for Dropbox app, but it's icon was generic which implied that it was a 'leave behind' from previous installs. I removed that item (hit the - 'minus' button below) and then added a fresh instance of the updated Dropbox app (hit the + 'plus' button) from your applications directory.. you should see a fresh Dropbox icon in the list.. restart and you should be good to go.
I'm on Macbook, OS v14.4.1, Dropbox v196.4.6900
- teresarivasbreaNew member | Level 2
Since I installed the beta version on mac (sonoma 14.4), every time I turn on my computer, dropbox does not start. I have to log out of dropbox and log back in. Any cause for this to happen?
- HannahDropbox Staff
Hey teresarivasbrea, thanks for reaching out to us.
Can you make sure that the option to start Dropbox on system startup is checked in the "general" tab of the Dropbox preferences?
If it is, you can try what worked for BiLC here, to see if that helps you too.
- BiLCHelpful | Level 5
I just had a similar issue. I had recently reinstalled the Dropbox app and it wasn't opening up automatically on my MacBook on startup. Instead of the hassle of uninstalling and reinstalling, the trick was to look in System Settings/General/Login Items
In the upper 'Open at Login' section there was an existing item for Dropbox app, but it's icon was generic which implied that it was a 'leave behind' from previous installs. I removed that item (hit the - 'minus' button below) and then added a fresh instance of the updated Dropbox app (hit the + 'plus' button) from your applications directory.. you should see a fresh Dropbox icon in the list.. restart and you should be good to go.
I'm on Macbook, OS v14.4.1, Dropbox v196.4.6900- Ole M.3Helpful | Level 5
Thanks, this solved it for me too!
- 319headsExplorer | Level 3
Same issue here, Dropbox never starts automatically even though "Start Dropbox on system startup" is checked. Not running any anti-virus, etc. OSX Ventura 13.4
- skisnkeysExplorer | Level 3
I have the same problem. It started when I reinstalled after factory resetting my MacBook and reinstalling dropbox. I'm on 13.4.1 Ventura. Same thing. Shows as a startup item but doesn't start up.
- MeganDropbox Staff
Hey skisnkeys, sorry to hear you're having issues with this.
May I ask if you have any antivirus or firewalls running on your computer? Also, when you access the app's preferences, under the General tab, do you see the Start Dropbox on system startup as enabled?
Also, what's the version of the desktop app on your computer as shown in your taskbar?
Thanks!
About Apps and Installations
Have a question about a Dropbox app or installation? Reach out to the Dropbox Community and get solutions, help, and advice from members.
Need more support
If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.
For more info on available support options for your Dropbox plan, see this article.
If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!