You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.

Forum Discussion

lukehanley's avatar
lukehanley
Explorer | Level 3
4 months ago

Dropbox app won't install, it fails with an error.

Hi Folks, Moved from work MacBook back to personal Now dropbox will not install and I am getting an odd error - see screenshot below Can't reach anyone to help either ... although that is sugge...
Desktop
Dropbox Basic
Error Messages
Install
Setting up the apps
Megan's avatar
Megan
Icon for Dropbox Staff rankDropbox Staff
4 months ago

Hi lukehanley, let's jump right into this! 

 

Would you be able to click on the blue hyperlink? In order for us to further investigate, we'll need to get and analyze the full error log that corresponds to the error message pop-up you're getting.

 

You can reply back here with it. 

 

Keep me posted!

  • lukehanley's avatar
    lukehanley
    Explorer | Level 3
    4 months ago

     

    • lukehanley's avatar
      lukehanley
      Explorer | Level 3
      4 months ago

      Included now thanks

      • Megan's avatar
        Megan
        Icon for Dropbox Staff rankDropbox Staff
        4 months ago

        Hey lukehanley!

         

        It doesn't seem to be the full thing. Would you be able to send me the full text, please? 

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