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Forum Discussion

lukehanley's avatar
lukehanley
Explorer | Level 3
4 months ago

Dropbox app won't install, it fails with an error.

Hi Folks,

Moved from work MacBook back to personal

Now dropbox will not install and I am getting an odd error - see screenshot below

Can't reach anyone to help either ... although that is suggested

Any thoughts?

Appreciated in advance, Luke

 

 

 

Desktop
Dropbox Basic
Error Messages
Install
Setting up the apps
  • Megan's avatar
    Megan
    Icon for Dropbox Staff rankDropbox Staff
    4 months ago

    Hi lukehanley, let's jump right into this! 

     

    Would you be able to click on the blue hyperlink? In order for us to further investigate, we'll need to get and analyze the full error log that corresponds to the error message pop-up you're getting.

     

    You can reply back here with it. 

     

    Keep me posted!

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