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AnnieX's avatar
AnnieX
Explorer | Level 3
2 years ago

Dropbox Capture always shows previous screenshot

Whenever I put in the shortcut to take a screenshot with dropbox capture (shift+alt+s), it shows me the last screen I'd taken a screenshot from, no matter whether or not I just did a crop of it. It k...
Dropbox Capture
Windows
Nancy's avatar
Nancy
Icon for Dropbox Staff rankDropbox Staff

Hi AnnieX, and thanks for posting here!

 

Can you please clarify for me what you mean when saying that Dropbox Capture shows you the last screen you’d taken a screenshot from? Do you mean that it looks kinda stuck for a few seconds on the same screen, even after saving the screenshot? 

 

Have you tried to turn the feature off and on again to see if it makes any difference? 

 

Keep me updated.

AnnieX's avatar
AnnieX
Explorer | Level 3
2 years ago

Say if I took a screenshot from an art program awhile ago, then took one on this site. After hitting the shortcut to open the part of Capture that lets you drag a box on your screen, it suddenly would show the full screen of the art program I cropped from for about 2 seconds before it went away.

 

So far, resetting it seems to have fixed that! It's still very strange, but thank you!!

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