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Alex_P's avatar
Alex_P
Explorer | Level 3
3 years ago
Solved

Dropbox Capture doesn't open

Hi all, I've just recently tried to install Dropbox Capture to replace my Loom account, but after installing the app, I do not have the icon in my menu bar, and I cannot find how to record any vid...
Dropbox Capture
Install
  • YoucefDropbox's avatar
    YoucefDropbox
    3 years ago

    Hi everyone!

    Just letting you know that this bug was fixed. So sorry about it again. You can download and install the app from https://www.dropbox.com/capture and it should show up properly on the tray!

    Thank you for your patience 🙏🏽

YoucefDropbox's avatar
YoucefDropbox
Icon for Dropbox Staff rankDropbox Staff
3 years ago

So sorry everyone about this issue. We are aware of this one. Currently solving it. Will let you know once it's resolved!

  • gloriaxiawei's avatar
    gloriaxiawei
    Explorer | Level 4
    3 years ago

    So it works on my colleague's old MacBook with High Sierra, thus the problem appears to be specific to the new Monterey OS. Just thought you might want to know.

    • YoucefDropbox's avatar
      YoucefDropbox
      Icon for Dropbox Staff rankDropbox Staff
      3 years ago

      Hi everyone!

      Just letting you know that this bug was fixed. So sorry about it again. You can download and install the app from https://www.dropbox.com/capture and it should show up properly on the tray!

      Thank you for your patience 🙏🏽

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