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Forum Discussion
Jerald E.
9 years agoNew member | Level 2
Dropbox has two entries in my PC Startup - Why?
Some of my computers have two startup entries for dropbox. If you open Task Manager - Startup, there are two things using PC resources at startup. The first one appears as "Dropbox (3)." That is t...
- 8 years ago
I received this support response to my support ticket last month. I didn't think to post it here, although I think I alerted the support person who sent me this answer of this forum discussion and thought he might share this information. Short answer to these questions regarding multiple Dropbox instances -- it's normal. Longer answer, I will cut and paste this information from Dropbox support:
Frank, Aug 8, 6:54 AM PDT:
DanaB
8 years agoNew member | Level 2
My HP Pavilion laptop running windows 8.1 appears to be running 4 instances of "Dropbox Update" upon startup. What's going on?
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Hi Garold,
Thank you for contacting Dropbox!
I can confirm that it is expected to see multiple Dropbox processes in task manager when Dropbox is running. The Dropbox application needs these additional components to monitor that everything is running correctly and that the desktop application is always healthy and up to date. The additional processes should consume a negligible amount of CPU and memory resources. If they are causing any performance issues on your computer please let me know.
Thank you for reaching out with this query, I hope this helps.
Regards,
Frank
Hope that support info will be helpful to others finding this discussion!
Gary