You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.
Forum Discussion
Jerald E.
9 years agoNew member | Level 2
Dropbox has two entries in my PC Startup - Why?
Some of my computers have two startup entries for dropbox. If you open Task Manager - Startup, there are two things using PC resources at startup. The first one appears as "Dropbox (3)." That is t...
- 8 years ago
I received this support response to my support ticket last month. I didn't think to post it here, although I think I alerted the support person who sent me this answer of this forum discussion and thought he might share this information. Short answer to these questions regarding multiple Dropbox instances -- it's normal. Longer answer, I will cut and paste this information from Dropbox support:
Frank, Aug 8, 6:54 AM PDT:
Jodi S.3
Explorer | Level 4
Mine shows 3 instances of Dropbox but no Dropbox Updates. My husband's shows 2 instances of Dropbox and 3 updates. Have you figured out why this is?
Sanchez
8 years agoDropbox Staff
Hi all,
We would like to take a closer look at this. If you don’t mind, please write in to us here http://bit.ly/2iahyK0 so an agent can get some more information from you, and pass this issue on to our team for investigation.
Thanks!
- Matt218 years agoNew member | Level 2
I'd like to jump in on this if I still can. I've got three instances of Dropbox listed in the Startup tab of my Task Manager (Windows 10, 64 bit), and my system is slow to start. I'd love to find a way to speed it up!
About Apps and Installations
Have a question about a Dropbox app or installation? Reach out to the Dropbox Community and get solutions, help, and advice from members.
Need more support
If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.
For more info on available support options for your Dropbox plan, see this article.
If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!
Hi Garold,
Thank you for contacting Dropbox!
I can confirm that it is expected to see multiple Dropbox processes in task manager when Dropbox is running. The Dropbox application needs these additional components to monitor that everything is running correctly and that the desktop application is always healthy and up to date. The additional processes should consume a negligible amount of CPU and memory resources. If they are causing any performance issues on your computer please let me know.
Thank you for reaching out with this query, I hope this helps.
Regards,
Frank
Hope that support info will be helpful to others finding this discussion!
Gary