You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.
Forum Discussion
Jerald E.
9 years agoNew member | Level 2
Dropbox has two entries in my PC Startup - Why?
Some of my computers have two startup entries for dropbox. If you open Task Manager - Startup, there are two things using PC resources at startup. The first one appears as "Dropbox (3)." That is t...
- 8 years ago
I received this support response to my support ticket last month. I didn't think to post it here, although I think I alerted the support person who sent me this answer of this forum discussion and thought he might share this information. Short answer to these questions regarding multiple Dropbox instances -- it's normal. Longer answer, I will cut and paste this information from Dropbox support:
Frank, Aug 8, 6:54 AM PDT:
troyerj
8 years agoExplorer | Level 4
Jumping in here as well - I have three showing up. I followed the link above and submitted a help request but wanted to get on this thread for follow-up posts
- Jane8 years agoDropbox Staff
Hey troyerj,
Welcome aboard, let's work on that together!
I’ve located your open support ticket and my colleague has been awaiting your email back so that you troubleshoot together. At your convenience, could you check your inbox for their message and let me know if you have any issues locating the reply, so that I make sure that you receive it again.I hope this gets resolved soon, wishing you a great weekend ahead!Warm regards,JaneA- troyerj8 years agoExplorer | Level 4
Done! Thanks for the fast response!
- kdb8 years agoNew member | Level 2
What was ultimately the issue?
- marsman828 years agoNew member | Level 2
Same problem here. Can you help me out?
- Sanchez8 years agoDropbox StaffHey everyone,We’ll keep this thread open for future updates, but I urge you to submit a support ticket so that our team can continue to investigate this issue.Thanks in advance!
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Hi Garold,
Thank you for contacting Dropbox!
I can confirm that it is expected to see multiple Dropbox processes in task manager when Dropbox is running. The Dropbox application needs these additional components to monitor that everything is running correctly and that the desktop application is always healthy and up to date. The additional processes should consume a negligible amount of CPU and memory resources. If they are causing any performance issues on your computer please let me know.
Thank you for reaching out with this query, I hope this helps.
Regards,
Frank
Hope that support info will be helpful to others finding this discussion!
Gary