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Forum Discussion
Dropbox installation failed with error 0x80096005
Hello,
I have just got a new laptop with McAfee LiveSafe security and I am having trouble installing Dropbox.
When I try to install it, I get this error message:
Dropbox Installer
Dropbox Update installation failed with error 0x80096005.
Please advise
Update: Resolved
I just now upgraded from Win 7 to Win 10. Now, with Windows 10, Dropbox is considered an "app" not a separate program. I just now learned that.- Lusil
Dropbox Staff
Hi Silicon Valley Engineer, thanks for keeping us in the loop and glad to hear that you were able to resolve your concern in the end!
If anything else comes up, just give us a shout and we'll make sure to get back to you as soon as possible.
In the meantime, I hope you have a lovely rest of your week.
- Help
- I had to leave the new dell with tech support at Office Depot
They couldn’t get it to load either
The same error code continues to come up
They have it now
