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Forum Discussion
Dropbox stopped working on Ubuntu 18.04 LTS; advanced re-install did not help
Hi, I have been using DB for years; these days, I use it to sync files across 3 computers; all of them with a different version of Ubuntu Linux. On two of these computers, DB works great. However, o...
Hi twometers,
If you can't open Dropbox's site then the application can't be able to link any account and the problem isn't in Dropbox application, definitely, neither Ubuntu (not as a system, but can be some settings). Can you access some other (non company, external) site? You have to solve the network problem initially (wherever it is).
Hope this gives some direction. :wink:
Hi,
some extra info:
* version of Dropbox: v82.4.15
* I did manage to log in the DB web site from Firefox in the end, but that still does not work on e.g. Chromium (stock install with no extension). Weird...
I have googled for hours about my problem, but I could not find work around (beyond those in my previous message, which did not work).
Any idea?
Many thanks in advance
Fiona
Dropbox Staff
Dropbox StaffHello witsend. Sorry to hear you are having trouble. :slight_frown:
Grateful for the detail description of the problem, your OS details and the troubleshooting steps.
Is there a security system that could be blocking Dropbox from starting? An antivirus, a firewall, or a proxy that could be causing Dropbox not to load at all? :thinking:
