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Forum Discussion
Dropbox won't open on my Mac
Dropbox for desktop won't work on my laptop, I have deleted the app and reinstalled, my Mac software is the latest and I've tried just about everything else.
When I click on the Dropbox icon i...
Hey Jay, I just tried that link and it didn't work. I've actually already used that link already with not uninstalling first and then after uninstalling. No luck. It still says 'Dropbox is not open anymore'.
Any other ideas?
Thanks,
Danny
My Mac OS is 14.6.1
- Jay
Dropbox Staff
Are you using a company-managed device, or is this your personal machine?
Do you have any proxy, VPN, firewall, security software, or even ISP/router settings that could be restricting traffic to the following Dropbox domains?
It's my personal machine. I don't think its any of those other than possibly a router setting, are there any common settings that need amending and i can check?
- Jay
Do you get any error message that pops up when you attempt to open the Dropbox desktop application? Could you attach a screenshot showing this, if there is?
