Curious about A, B, C, and D drives? Learn what they mean and how to use them effectively with Dropbox in this handy guide! - check it out now!
Forum Discussion
ctyrider
5 months agoHelpful | Level 5
How can I have my Dropbox folder on an external drive with macOS on File Provider?
What is the deal with External drive support for Dropbox for macOS on File Provider, as described in this article?
https://help.dropbox.com/installs/mac-external-drive-support
I am on the...
Megan
Dropbox Staff
4 months agoHey ctyrider, thanks for your patience here!
Would you mind checking how many files you're syncing to your Dropbox folder? You should be able to check that by seeing your folder's properties.
ctyrider
4 months agoHelpful | Level 5
Megan wrote:Hey ctyrider, thanks for your patience here!
Would you mind checking how many files you're syncing to your Dropbox folder? You should be able to check that by seeing your folder's properties.
There is only a handful of folders/files - less than 20. I am using my test Dropbox account to see how migration to external drive would work, before I do anything with my main production account.
It does not work for me, as described in your "External drive support for Dropbox for macOS on File Provider" article.
- Megan4 months ago
Dropbox Staff
Gotcha, thanks for clarifying ctyrider!
Can you also check the app's preferences, and send me a screenshot of your Sync tab and the message you see there?
- ctyrider4 months agoHelpful | Level 5
Megan wrote:Gotcha, thanks for clarifying ctyrider!
Can you also check the app's preferences, and send me a screenshot of your Sync tab and the message you see there?
Here's the Sync settings before migrating to external drive:
And here's the same setting after:
About Apps and Installations
Have a question about a Dropbox app or installation? Reach out to the Dropbox Community and get solutions, help, and advice from members.
Need more support
If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.
For more info on available support options for your Dropbox plan, see this article.
If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!