You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.
Forum Discussion
Amy B.36
10 years agoNew member | Level 1
Is Dropbox down today?
It was working fine and now my homepage won't load. Every time I go to click into the file it keeps saying, "something is wrong" and not opening/
Not good when I have a dissertation due next we...
- 10 years ago
Thanks all for the reports and feedback. We should be back online now.
@Manuel - is your computer offline or Dropbox only? Is it accessible from another network? 3g/4g on your mobile device for instance?
John G.136
10 years agoNew member | Level 1
If you are logged in with an 'always on' device like a phone, you're logged in and it should be working. PCs and computers (both of mine have been rebooted) are not reestablishing connection via the desktop app. I receive a 500 and a 5xx error when attempting to log onto the site and received an 'appears to be an automated login' error on occasion. Perhaps a DDoS attack on Dropbox and they are working to resolve it? Can't be 100% on that but it's likely.
As for now, it is a good idea for those of you who have replied with such messages to PUT YOUR FILES ELSEWHERE NOT JUST ON DROPBOX! Dropbox helps sync your files to an online database, it should NOT be used as the SOLE LOCATION of your important files, that's backup 101 people. Once you regain access, I suggest going out to best buy for $50 and buying a big hard drive to keep your files on; I have my files on My PC's main drive, an external drive that is used just for dropbox which then syncs to dropbox.com. 2 physical locations and an infinite amount of virtual drives depending on how many devices I use to access dropbox (many; work and personal phone, work and personal laptop, main desktop, other devices while I'm at guests/client's houses, etc.)
Lessons learned I hope; dropbox is NOT perfect as no such site is. I can vouch for them being ultra reliable 99.% of the time AND for having excellent cross-platform support. What other services syncs files effortlessly between any browser, any phone and any OS? Hiccups happen, go out and enjoy the day and they'll be back up soon.
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