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Forum Discussion
Здравко
5 months agoLegendary | Level 20
Why is my ISP network banned from accessing Dropbox?
Hello all,
Has there some restrictions set? I suddenly cannot reach to Dropbox using one of my ISP:
... 🤔 Why? As seems I'm not banned (nor my account)... The above appears with particul...
Здравко
Legendary | Level 20
Jay, if the traffic was blocked, would such a message even be visible? It's Dropbox generated! More precisely Dropbox forum. If the traffic was blocked, I would never see it!!!
And yes, the above appear only when I use link through https://www.vivacom.bg/. Does Dropbox has some some argues with? Dropbox cuts the link!!!
PS: Till yesterday everything was fine. I just discover the issue. Something happened on your side in meantime.
ADD: More information about the "blocked" network traffic (I hope will be useful for your engineers to trace what's going on):
GET / HTTP/2
Host: www.dropboxforum.com
User-Agent: Mozilla/5.0 (X11; Ubuntu; Linux x86_64; rv:128.0) Gecko/20100101 Firefox/128.0
Accept: text/html,application/xhtml+xml,application/xml;q=0.9,image/avif,image/webp,image/png,image/svg+xml,*/*;q=0.8
Accept-Language: bg,en-US;q=0.7,en;q=0.3
Accept-Encoding: gzip, deflate, br, zstd
DNT: 1
Sec-GPC: 1
Connection: keep-alive
Upgrade-Insecure-Requests: 1
Sec-Fetch-Dest: document
Sec-Fetch-Mode: navigate
Sec-Fetch-Site: none
Sec-Fetch-User: ?1
Priority: u=0, i
Pragma: no-cache
Cache-Control: no-cache
HTTP/2 302
content-length: 0
location: https://www.dropboxforum.com:443/t5/errors/FilterErrorHandlerPage
date: Thu, 18 Jul 2024 12:34:42 GMT
set-cookie: ...
set-cookie: ...
server: Apache
pragma: no-cache
expires: Thu, 01 Jan 1970 00:00:00 GMT
cache-control: no-cache, no-store, must-revalidate, private
set-cookie: LiSESSIONID=89D76000DB79839D4E17945746AAFB73; Path=/; Secure; HttpOnly;SameSite=None
set-cookie: ...
set-cookie: ...
set-cookie: ...
x-cache: Miss from cloudfront
via: 1.1 19cd9c9f4eb51e9e5c75add1d4b6f304.cloudfront.net (CloudFront)
x-amz-cf-pop: VIE50-C2
x-amz-cf-id: Y2KQ9s_fxuLSY1z9nbd0gM92_zn33OhpcBVsW2cWs_scoPxON7G-Kw==
X-Firefox-Spdy: h2
GET /t5/errors/FilterErrorHandlerPage HTTP/2
Host: www.dropboxforum.com
User-Agent: Mozilla/5.0 (X11; Ubuntu; Linux x86_64; rv:128.0) Gecko/20100101 Firefox/128.0
Accept: text/html,application/xhtml+xml,application/xml;q=0.9,image/avif,image/webp,image/png,image/svg+xml,*/*;q=0.8
Accept-Language: bg,en-US;q=0.7,en;q=0.3
Accept-Encoding: gzip, deflate, br, zstd
DNT: 1
Sec-GPC: 1
Connection: keep-alive
Cookie: ...
Upgrade-Insecure-Requests: 1
Sec-Fetch-Dest: document
Sec-Fetch-Mode: navigate
Sec-Fetch-Site: none
Sec-Fetch-User: ?1
Priority: u=0, i
Pragma: no-cache
Cache-Control: no-cache
TE: trailers
HTTP/2 403
content-type: text/html;charset=UTF-8
date: Thu, 18 Jul 2024 12:34:42 GMT
set-cookie: ...
set-cookie: ...
server: Apache
x-frame-options: SAMEORIGIN
pragma: no-cache
expires: Thu, 01 Jan 1970 00:00:00 GMT
cache-control: no-cache, no-store, must-revalidate, private
x-robots-tag: noindex, nofollow
set-cookie: ...
x-cache: Error from cloudfront
via: 1.1 19cd9c9f4eb51e9e5c75add1d4b6f304.cloudfront.net (CloudFront)
x-amz-cf-pop: VIE50-C2
x-amz-cf-id: P_EBJ_TijmRuYepv3i7mlvpDOdG_QZq2n0xF5rKB3QewnLS3FCJO-A==
X-Firefox-Spdy: h2
And as result of above "blocked" traffic finally appears the page in OP. Only the cookies has cut.
That's it.
Sheena, As far as know, you are part of forum support tech team. Can you share some thoughts about where that redirect to error page comes from (visible above in the traffic dump, in the first request response)? 🙏😳
Jay
5 months agoDropbox Staff
Could you clarify exactly what you mean? Is it that links to Dropbox from that site you mentioned don't work at all?
Or, is it when you connect using that ISP, you can't access the site? Do you use a VPN on your machine?
- Здравко5 months agoLegendary | Level 20
Jay wrote:Could you clarify exactly what you mean? Is it that links to Dropbox from that site you mentioned don't work at all?
...
Jay, "exactly what you mean"? Does the traffic dump not enough? Whenever I open anything on www.dropboxforum.com it redirects me to the error page (again, exactly as clearly seen on the dump)!!! Take a look en focus on:
...
location: https://www.dropboxforum.com:443/t5/errors/FilterErrorHandlerPage
...
It's something that comes from Dropbox!!! Why????
Jay wrote:...
Or, is it when you connect using that ISP, you can't access the site? ...
Take a look on the page above (OP). How do you think - is this a Dropbox Forum site access or not? 🤔
Jay wrote:... Do you use a VPN on your machine?
No... nothing like that... My connection is direct. no VPN, no proxy, etc.
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