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Niek Scholten's avatar
Niek Scholten
Explorer | Level 3
2 years ago

app musicbox

I use on my iphone Musicbox to play music from dropbox. After the iphone update the app is malfunctioning: after one track it returns to the main menu...
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  • Jay's avatar
    Jay
    2 years ago

    Hi Niek Scholten, you'd need to open the Musicbox app itself and reconnect to Dropbox from there. This is how it forms the connection to Dropbox. 

     

    The Dropbox app center is only for certain specific apps that have more integration with Dropbox.

Walter's avatar
Walter
Icon for Dropbox Staff rankDropbox Staff

Hey Niek Scholten, sorry to hear about this.


Can you please clarify if it's the Musicbox app that's having this malfunction or if it's the Dropbox app?

 

Have you tried clearing the cache of your apps or rebooting your device since you first noticed this?

 

Keep me posted, Niek.  

Niek Scholten's avatar
Niek Scholten
Explorer | Level 3
2 years ago
Thanks but the Dropbox app center can’t even find the Musicbox app to reconventie it after de-instelling. Hoe is this possible?
  • Jay's avatar
    Jay
    Icon for Dropbox Staff rankDropbox Staff
    2 years ago

    Hi Niek Scholten, you'd need to open the Musicbox app itself and reconnect to Dropbox from there. This is how it forms the connection to Dropbox. 

     

    The Dropbox app center is only for certain specific apps that have more integration with Dropbox.

    • Niek Scholten's avatar
      Niek Scholten
      Explorer | Level 3
      2 years ago
      YES that’s it ! Thanks a lot!!
      • Niek Scholten's avatar
        Niek Scholten
        Explorer | Level 3
        2 years ago
        But: the problem is stil this:ween you start another track musicbox returns to its mainpage
    • Jay's avatar
      Jay
      Icon for Dropbox Staff rankDropbox Staff
      2 years ago

      No worries, glad to have helped out! If you need any further assistance in the future, please let me know.

       

      Enjoy your week ahead!

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