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Sam Toor's avatar
Sam Toor
Helpful | Level 6
12 months ago
Solved

Auto backup not working on my windows pc

Hi, I just bought a Seagate HDD and I wanted to backup on dropbox. it has unlimited storage offer but when I connect, its stuck on 0%. Its 11am here and the backup should start 10:21am as activated. ...
Dropbox Backup
  • Sam Toor's avatar
    Sam Toor
    12 months ago

    Ok so finally it started auto backup yesterday where I did nothing. I think Dropbox takes time to make a pre -backup first. Once it estimated the total storage after more then 24 hours, then it started making the actual backup. 

Sam Toor's avatar
Sam Toor
Helpful | Level 6
12 months ago

I tried but its still showing disabled

Sam Toor's avatar
Sam Toor
Helpful | Level 6
12 months ago

What might be the issue? I have 3.7 tb storage in my HDD but it is still stuck on 0% backup

  • Jay's avatar
    Jay
    Icon for Dropbox Staff rankDropbox Staff
    12 months ago

    Do you have any proxy, VPN, firewall, security software, or even ISP/router settings that could be restricting traffic to the following Dropbox domains?

     

    Do you have any bandwidth limit in the desktop app?

    • Sam Toor's avatar
      Sam Toor
      Helpful | Level 6
      12 months ago

      I do use antivirus but I'm not sure if it is causing this. is it possible to check what exactly causing it? 

      • Sam Toor's avatar
        Sam Toor
        Helpful | Level 6
        12 months ago

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