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Forum Discussion
Can 1 Dropbox Business account be connected to 2 Salesforce Accounts?
Hello, I am getting ready to test the Dropbox and Salesforce integration in a Salesforce sandbox environment. I plan to connect my Dropbox for Business account with the sandbox to see how integratio...
Thank you for your reply !
But how can we connect our business dropbox sign account in a Sandbox Environnement ? In order to test it out ?
Walter
Dropbox Staff
Dropbox StaffI'm not sure if that would do, but you can try the steps mentioned here and here.
Let me know if that helps AdminTest03
Hi Walter,
Unfortunately, the links that you shared didn't help me a lot.
Let me explain why deeply.
We have a Salesforce "Production" environnement and a Salesforce "Sandbox" Environnement.
The Salesforce "Sandbox" environnement is like a playground to set and design our Salesforce before to push theses design validated to the "Production" environnement.
To log into the production salesforce environnement and the Dropbox sign integration there is no differences in terms of username for the Dropbox Admin : for exemple ==> admin@gmail.com to log into the production salesforce environnement and to connect dropbox sign into this production salesforce environnement
But for all the users (included the the Dropbox Admin), Where we wanted to log in the sandbox environnement, the username (that means the mail adress) is not exactly the same as into the production environnement , it will become for example ==> admin@gmail.com.sandbox1
My question is, in that case, in a sandbox environnement, how the Dropbox Admin is supposed to connect dropbox sign into this sandbox salesforce environnement ? Is he supposed to log in also with admin@gmail.com.sandbox1 as username to connect dropbox sign into this sandbox salesforce environnement ?
Because we need to test some settings before to push this in the production environnement.
Hope it was more clear,
Thank you in advance for your answer,
- Nancy
Hi from me as well, AdminTest03!
From our end, only the system administrator needs to create the connection with Dropbox Sign (meaning you only need to establish a single connection between your Dropbox Sign account and Salesforce account in Dropbox Sign settings).
Once you've gone live, we advise that you keep the same connected user. Switching users will prevent open signature requests from being completed in Salesforce, and existing templates will be inaccessible.
We'd suggest checking with Salesforce though, if the modified usernames grant the same access.
Hi Nancy,
If i understand well, we can only log dropbox sign to one Salesforce production organisation ? Impossible to make some test in a Sandbox Organisation right ?
Because when you say : "modified usernames" this is somtehing related to the Sandbox Organisation which is like a playground as i said before.
"Classic usernames" are only related to the production organisation.
Thank you in advance,
