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Forum Discussion

bluebell's avatar
bluebell
Explorer | Level 4
5 years ago

Can't import files into Procreate from Dropbox.

want to import files into procreate from my dropbox,  files are suddenly not there anymore the dropbox little icon is not there at all  
Mobile
Third Party Integrations
  • Daphne's avatar
    Daphne
    5 years ago

    Thanks for the screenshots bluebell!

    Can you try the following to see if it will allow you to see Dropbox as a location for importing items:

    1. Open the Files app.
    2. In the top right corner, tap "...".
    3. Choose "Edit"
    4. Toggle on Dropbox as a location.

    Let me know if that does the trick!

Daphne's avatar
Daphne
Icon for Dropbox Staff rankDropbox Staff

Thanks for the screenshots bluebell!

Can you try the following to see if it will allow you to see Dropbox as a location for importing items:

  1. Open the Files app.
  2. In the top right corner, tap "...".
  3. Choose "Edit"
  4. Toggle on Dropbox as a location.

Let me know if that does the trick!

bluebell's avatar
bluebell
Explorer | Level 4
5 years ago

Thank you Daphne, that worked such a simple solution so pleased you have helped me

Carole

  • Daphne's avatar
    Daphne
    Icon for Dropbox Staff rankDropbox Staff
    5 years ago

    I'm glad to hear that did the trick for you bluebell!

    If you need anything else, I'd be more than happy to help. I'm just a post away. :grin:

    Have a wonderful day!

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