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Forum Discussion
Can't share Google-Docs-files with "edit permission" to external people
So I started a company and bought Professioal Dropbox and G-Suite, to be able to have Google-Docs in my Dropbox, since we work from here with all our files.
If I now create a "Google-Document" in Dropbox for a brainstorming session with a client, I CAN'T GET THIS FILE SHARED, so that the client can write with me in my doc.
Is this supposed to be like this? I pay 2 Services and loose features, that the free ones easily provide?
I suppose I just forgot a little box to be clicked or so.
So please help me with this issue, if anyone knows the answer!
THANK YOU!
- Jay
Dropbox Staff
Hi schaum55, thanks for posting on the Community!
Just to clarify, are you certain that you're creating a Google document directly on the Dropbox site?
When sharing the file, what options do you see, and what have you enabled?
Any other info or screenshots would be helpful!
I am creating a google doc in dropbox. Yes.
Afterwards I push "freigabe" which means SHARE or kind of give other people permission
Then I send to my test mail, receive an email there and open in InCognito-Mode to be sure to seem like someone who does not have an account of dropbox or google docs. Just to see if it would work for anybody like it does, when you send a link of a google docs or at least when giving permission.
But I simply get this:A login-window to DROP BOX.. for seeing a simple google docs..
.. after typing my private account in there (I have one, but I don't expect my clients to have one) ..
I am "logged in" ...BUT:
only to dropbox..
not this comes:
and after I type my account details here (I have one, but I don't expect my clients to have one) ..
i get a second confirmation on phone google app (I have it, but I don't expect my clients to have it)
until I get this again:
When I click "zurück zu Dropbox" which means "back to dropbox" click, I finally see the document (it is empty, but that's ok) but I am in COMMENT-MODE .. no chance to edit anything or so..
Thats it. No chance to edit.
I am not sure, but maybe I read even, that in dropbox-google-docs, only the team with the same Email-Domain can edit a document.. but this would make dropbox-google-docs-feature so so useless!
I really hope I am wrong, since I get more with the free dropbox version than now, using to paid services..
thank you for your help, i hope I was clear!
Matthias- Jay
When you share a Google doc, the other user will need a Google or Dropbox account of their own to edit the file, as it doesn't allow for anonymous editing of files.
If you need any more details, feel free to message back!
