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Megan's avatar
Megan
Icon for Dropbox Staff rankDropbox Staff
4 months ago

Hey KathleenKnickrehm, thanks for posting here today! 

Just to make sure we're on the same page: is the content you're having trouble with inside your Dropbox folder?

Would you be able to send over a screenshot of the error you get when trying to open your files, please?

Keep me posted and we'll take it from there!

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