Learn how to make the most out of the Dropbox Community here 💙.
Learn how to make the most out of the Dropbox Community here 💙.
Hi Megan
any idea what I can still do / try to get access again ?
I checked Windows updates but no updates at or since the problem has occured. I also checked my Dropbox folder, but latest change was my thesis version "K:\Studium\Thesis\2401207Projektskizze" I saved on Dec 7th - 5 days ago. I also see the boxcryptor key file (?) ".encfs6" in my Dropbox boxcyptor folder.
I looked at https://www.boxcryptor.com/migration-guide but I think this is related to the newer versoion of boxcryptor, which seems not to be compatible with my used old "boxcryptor classic" version, correct?
Any way I can retrieve my files with that ".encfs6" file? I just need to get read access once and then would copy them into a non encrypted folder to be safe...
Plesase help - I cannot continue to work on my thesis for now due to that reason...
Thanks
Kathi
If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.
For more info on available support options for your Dropbox plan, see this article.
If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!