You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.

Forum Discussion

FritzMiller's avatar
FritzMiller
Explorer | Level 4
2 years ago

Dropbox conflict with Photoshop, can't disable Backup

Apparently there is an issue with Dropbox Backup preventing Photoshop's Save-for-Web feature from saving. One netizen suggested to disable Dropbox backup under preferences/backups/manage backups/Di...
Computer Backup
Dropbox Backup
Third Party Integrations
Web
Jay's avatar
Jay
Icon for Dropbox Staff rankDropbox Staff
2 years ago

Hi FritzMiller, have you quit any open applications or services (such as Adobe itself) on your machine, apart from the Dropbox app, before you disabled the computer backup feature?

 

This would be to prevent any app currently accessing those folders from stopping the process.

About Integrations

Find solutions to issues with third-party integrations from the Dropbox Community. Share advice and help members with their integration questions.

Need more support

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!