We are aware of the issue with the badge emails resending to everyone, we apologise for the inconvenience - learn more here.

Forum Discussion

vtatai's avatar
vtatai
Helpful | Level 5
2 years ago

Dropbox Passwords Firefox addon not working

Since the last Firefox update, the Dropbox Passwords addon no longer works. Not only that, if I enable it, it consumes 100% of the CPU, bringing my computer to a crawl. Anyone else experiencing the same? Thanks!

Dropbox Passwords
Web
  • vtatai's avatar
    vtatai
    2 years ago

     Ah that was a good call, it still did not work on a private window, but I used a new Firefox profile and it works now. I guess some data must have been corrupted in my old profile, making the addon malfunction. Thanks!

  • Jay's avatar
    Jay
    Icon for Dropbox Staff rankDropbox Staff
    2 years ago

    Hi vtatai, thanks for bringing this to our attention.

     

    Does this occur when using private browsing in Firefox with only the Passwords app enabled?

     

    This will help me to assist further!

    • vtatai's avatar
      vtatai
      Helpful | Level 5
      2 years ago

       Ah that was a good call, it still did not work on a private window, but I used a new Firefox profile and it works now. I guess some data must have been corrupted in my old profile, making the addon malfunction. Thanks!

      • Jay's avatar
        Jay
        Icon for Dropbox Staff rankDropbox Staff
        2 years ago

        No worries, glad to have helped out a little. If you need any further assistance in the future, please let me know.

         

        Enjoy the rest of your week!

About Integrations

Find solutions to issues with third-party integrations from the Dropbox Community. Share advice and help members with their integration questions.

Need more support

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!