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Forum Discussion
Dropbox Passwords not working anywhere, in different ways
Hi, I'm trying to use DP again as I pay it and now that dashlane isn't free anymore. But installing the extension on firefox, clicking its icon does nothing, it doesn't react to any login field eithe...
Hi, I've just restored/reset my DB password account, and that unlocked the unresponsive firefox extention too. made sure my restoration terms were saved somewhere this time.
Thanks
Hannah
Dropbox Staff
Dropbox StaffHey liok, sorry to see you're having issues with Dropbox Passwords.
Have you tried removing the Passwords extension, clearing your browser's cache and then re-installing it, to see if that helps?
Let me know what you find.
Hi, I've tried to remove and instal again the extentions on both browser, but clearing the cache is an issue as that would wipe my tabs.
Thanks
- Hannah
What happened when you removed and then reinstalled the Dropbox Passwords extension, liok? Any improvement?
Hi, same behaviour, so on Brave it tries to send some code to a device, and on firefox it just doesn't react to being clicked.
Hi, I've just restored/reset my DB password account, and that unlocked the unresponsive firefox extention too. made sure my restoration terms were saved somewhere this time.
Thanks
