You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.
Forum Discussion
rbarnett99
2 months agoNew member | Level 2
Dropbox took away my AmpliTube 5 presets
Dropbox ripped all the presets I had created for my guitar program AmpliTube 5. I simply clicked the icon to turn Dropbox on, thinking I would be able to control what I saved there. But Dropbox proceeded to start storing everything on the computer and wouldn’t stop until all my free space was used up. In the process it cleaned AmpliTube of everything I had gone to a lot of trouble to set up. I don’t want to have to pay for more storage space in hopes of getting it back, unless I know I’ll be able to get it back and keep Dropbox from doing that again. Suggestions?
- JayDropbox Staff
Hi rbarnett99, thanks for bringing this to our attention.
Could you clarify exactly what happened when you 'clicked the icon'? Was this on your computer or the Dropbox icon itself, or an icon within AmpliTube?
This will help me to assist further!
About Integrations
Find solutions to issues with third-party integrations from the Dropbox Community. Share advice and help members with their integration questions.
Need more support
If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.
For more info on available support options for your Dropbox plan, see this article.
If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!