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Forum Discussion
Robert T.26
2 years agoExplorer | Level 4
Google Drive Docs Sheets Migration Would move Much More Such As *.csv *.txt *.odt *.log files.
According to Dropbox, "How to find Google files in your Dropbox account" directions (copied below), all our plainTextFiles.txt, LogFiles.log files, OpenOffice.ods LibreOffice files, CommaSeparatedV...
Nancy
Dropbox Staff
2 years agoHi susiehack.
If you’re still seeing the prompt to migrate your Google files, can you send me a screenshot of the option you click on and what you see next, asking you to create a new Dropbox account?
susiehack
2 years agoExplorer | Level 4
I’m not sure I can find it but I will try. I’ll see if I can find the original request. I’m not sure if I got a prompt right away but all I know is that I received emails welcoming me to my new account. Also, my account was not full before and now it is. I’m going to have to delete some precious files.
- Hannah2 years ago
Dropbox Staff
Thanks for the update, susiehack, if you can find it, please send us the screenshot, so we can investigate this on our end, to see if we can help you figure things out.
- susiehack2 years agoExplorer | Level 4I can’t send you a screenshot, but every other day I keep getting emails from dropbox to complete my account. I have no idea what that’s all about and I am not going to purchase an account. I want to keep my account free. All of his this is way over my head and I have no idea how to do any of this. Can I just please leave things as it is. Having a separate Dropbox account and a google account or do I have to merge them? If so I no idea what to do.
- Megan2 years ago
Dropbox Staff
Hi susiehack, have you tried completing the Get started steps?
You wouldn't need to upgrade if you don't want to, and we certainly wouldn't make you upgrade. If you could send us any screenshots of the message you get, or the prompt you originally followed, that'd be lovely.
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