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Forum Discussion
S473
7 months agoNew member | Level 2
How can I set up Dropbox on WD PR4100?
Is anyone successfully using Dropbox on Western Digital Cloud OS 5 and if so what are the correct network settings to configure?
On my NAS WD PR4100, the Dropbox app doesn't let me go beyond th...
Jay
7 months agoDropbox Staff
Hi S473, thanks for bringing this to our attention.
If the app is visible on this page, could you try disconnecting and connecting it again to see if this helps?
Keep me posted!
- S4737 months agoNew member | Level 2
Hi Jay,
Thanks for your reply and suggestion.
I disconnected and reconnected but the same problem persists.I have done that several times in the past couple weeks and it didn't help unfortunately.
Here is the status of other things I was asked about by WD or DB customer service :
- Internet connection working fine through Ethernet cable.
- Multiple restarts before and after updates of firmware and app installation
- OS firmware on WD PR4100 OS5 updated to the latest (5.28.105)
- Dropbox app up to date (2.24)
- Cleared computer's browser's cache (the one i use to access the CloudOS interface)
- no issues with my Dropbox account (running perfectly, unlimited API acces...)Cheers
- Jay7 months agoDropbox Staff
Thanks for the info, I'd recommend checking with WD support on this matter, since they may need to make some changes to their app in order to connect to the Dropbox API.
- dropaet6 months agoNew member | Level 2
Greetings! Is any news about this trouble? I have the same issue on my WD MyCloud PR2100 OS 2.42.115
Sync stops several days ago and could not start again. I have prepaid Dropbox account and needs to use it to the end on this device!
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