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Forum Discussion

Dolphin_R's avatar
Dolphin_R
New member | Level 2
6 years ago

How do I fix a 'Word cannot open the document: user does not have access privileges' error?

 I have been using dropbox to store and access microsoft documents on my mac for months but out of nowhere this morning when I clicked to open a document I was told 'Word cannot open the document: us...
Desktop
Error Messages
Microsoft
Microsoft Office
Third Party Integrations
  • Dolphin_R's avatar
    Dolphin_R
    6 years ago

    Resolved it with a restart. Thanks again

Dolphin_R's avatar
Dolphin_R
New member | Level 2
6 years ago

  • Dolphin_R's avatar
    Dolphin_R
    New member | Level 2
    6 years ago

    Thanks Walter. I have uploaded the screenshot. I am not sure about the status of the App (I just access it via Finder menu). Thanks for any advice. 

    • Dolphin_R's avatar
      Dolphin_R
      New member | Level 2
      6 years ago

      Resolved it with a restart. Thanks again

      • Walter's avatar
        Walter
        Icon for Dropbox Staff rankDropbox Staff
        5 years ago

        Hi kjjones; sorry for the late reply.

         

        If you're still having issues with this, could you post a screenshot of any error(s) you might be getting so we can have a visual too?

         

        Thanks! 

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