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Forum Discussion
I cannot upload Word or PowerPoint files to Dropbox
Hello,
I wondered if someone had any advice please?
All of a sudden, I can't seem to upload any Word or Power Point documents onto Dropbox. It has just stopped working. Excel files seem ...
If you can't upload photos and videos to Dropbox, check how much of your space you're using. Maybe the files you're trying to upload put your account over quota. Then ensure your connection is stable and temporarily disable other cloud apps, as well as your security tools.
Thank you very much for this, I'll give it a go!
Andrea
- Hannah
Dropbox Staff
Thanks neilrobertson23 for your input!
And thanks Andrea for keeping me in the loop. It's strange that you're adding files in the Dropbox folder and they're randomly not syncing.
One more thing I could suggest is to check for any incompatible characters in the names of the files, that might cause them not to sync.
But do let us know what you come up with, if you resolve this.
Thanks!
