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I can't attach Dropbox files on the iPad to external apps & web app
I use a web-based program called TherapyAppointment on my 10th gen 64 GB iPad which is running iOS 18.3.1.
Until last night, I was able to attach small pdf files from dropbox to messages in TherapyAppointment. The process was seamless. Now, when I try to do this, I don't see dropbox at all. The same holds true for accessing +/or saving dropbox files via the Highlights app.
Nothing in my setup has changed recently. I've already contacted TherapyAppointment who they say nothing has changed on their end.
Any ideas about how to fix this?
Hey glandes thanks for the screenshot!
If I'm not mistaken, the screenshot seems to be coming from your iOS Files app, right? Feel free to clarify and let me know more, if I'm mistaken.
It might sound trivial, but have you tried the steps mentioned here, to make sure that Dropbox is enabled as a location on your Files app?
Update your iPad
In the past when adding an attachment or opening a file, Dropbox would show as an option; as of last night it no longer does
- Megan
Dropbox Staff
Hey glandes thanks for the screenshot!
If I'm not mistaken, the screenshot seems to be coming from your iOS Files app, right? Feel free to clarify and let me know more, if I'm mistaken.
It might sound trivial, but have you tried the steps mentioned here, to make sure that Dropbox is enabled as a location on your Files app?
Thank you! For some reason (perhaps a recent update, I don't know) dropbox had gotten deselected.
