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Forum Discussion
I have disabled the Two-step verification but still asking for a code.
This is happening only to the Thrive Leads help assistant trying to enter my account to find out an issue with the upload file field I´m using in one of their forms wich is linked to my Dropbox account. It does not happend when I sign in, but when they try to sign in with my password they get asked for the code Dropbox have emailed me.
I have enabled and disable the Two-step verification several times but always asking these people for a code.
What could it be?
- Walter
Dropbox Staff
Hi xti; welcome to the Dropbox Community!
I'll be happy to help out if the issue stems from Dropbox indeed, so please let us know some additional information about the problem you've been facing and I'll make sure to get back to you with some suggestions.
On a side note, bear in mind that sharing an account with others is not recommended while sharing your Dropbox password with others also violates the Dropbox Terms of Service.
I'll be waiting for your response in order to investigate further.
Well, I´m trying to find out where the problem comes from.
I built a form with Thrive Leads. This form has an upload file field that is linked to my dropbox account. When I make the test inside the thrive form builder it works properly but when the form is in my website and I try to upload a file it doesn´t work and it ads an # to the url.
