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twobeatkick's avatar
twobeatkick
Helpful | Level 5
2 years ago
Solved

Importing files from Dropbox doesn't work when using FCPX.

Any users out there using FCPX noticed they cannot import media into FCPX from Dropbox any more?  Files do not show up.
Third Party Integrations
  • twobeatkick's avatar
    twobeatkick
    2 years ago

    Okay I have solved this with Apple support.  Something has changed with DropBox so the Dropbox you see in the home folder is an alias/shortcut., it is not the actual folder.  The "real" folder is stored in Home-Library-CloudStorage.  Right click on the Dropbox folder there and you can "Favorite" and then the actual older shows up in the Import window.

Megan's avatar
Megan
Icon for Dropbox Staff rankDropbox Staff
2 years ago

Hey there, twobeatkick, welcome to our Community! 

 

As a first step, can you clarify the version of the Dropbox app you're using on your device?

 

I'm asking, cause I'd like to know if this is related to the behavior you mentioned or not. Do you use macOS for File Provider? 

 

If you also happen to have a screenshot of the import screen, that'd be amazing.

 

Thanks a bunch! 

twobeatkick's avatar
twobeatkick
Helpful | Level 5
2 years ago

Okay I have solved this with Apple support.  Something has changed with DropBox so the Dropbox you see in the home folder is an alias/shortcut., it is not the actual folder.  The "real" folder is stored in Home-Library-CloudStorage.  Right click on the Dropbox folder there and you can "Favorite" and then the actual older shows up in the Import window.

  • FatWhiteMale's avatar
    FatWhiteMale
    New member | Level 1
    2 months ago

    This is perfect. Amazing. Thank you. I love you.

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