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Forum Discussion
"Open in Finder" and "Open in Word" not showing in Safari OSX for Mac
Hey folks,
When viewing dropbox files from the Safari browser (Safari v 13.0) I can no longer see the "Show in Finder" or 'Open in Word" / "Open in Adobe Acrobat" options for files.
I also have ...
Hannah
Dropbox Staff
Dropbox StaffHey eyeforty, thanks for the nudge here.
Do you perhaps see a 'Dropbox' option with a Dropbox icon next to it in these options in Safari?
If so, can you please click on that, to see if that works?
Thanks for the quick reply Hannah. Here's a screenshot of what I'm seeing. Am I missing something?
- Hannah
Thanks for the screenshot, eyeforty!
Hmm, can you confirm that the Dropbox application is running on your computer, and that the website is signed into the same Dropbox account?
If so, can you please clear Safari's cache, to see if that makes a difference?
I'm also having this problem - no "Open in finder" option in safari, only chrome. Latest safari, Ventura 13.3.1, enterprise dropbox account. Synced directories in our dropbox folder. Private window, no change.
- Jay
Hi steveohm33, have you tried checking out this article to see if this helps?
