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clgary's avatar
clgary
New member | Level 2
7 months ago

Outlook for iOS - folders missing

My most important folder in my Dropbox doesn't show up in Outlook.  This is VERY important for me to be able to do my job while traveling.  If I open the native dropbox app on my phone, it is there fine.  It is just a normal folder like every other one.  I see in 2019 where someone had the same issue but never resolved.  Most seemed to have switched to OneDrive.  I hate to do that, as I have been a client for 15 years.  Let me know if this is something that can be resolved ASAP.

  • Jay's avatar
    Jay
    Icon for Dropbox Staff rankDropbox Staff

    Hi clgary, thanks for messaging the Community!

     

    Does the folder have any characters that are incompatible in any way?

     

    This will help me to assist further!

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