You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.
Forum Discussion
KohllahStudios
9 months agoExplorer | Level 3
Replay project broken: “An unexpected error has occured” and I cannot access the project files.
For some reason, only one of my projects are inaccessible. When I try to open it, as the owner, I get a “An unexpected error ah accrued” and I cannot access the project files.
- MeganDropbox Staff
Hi KohllahStudios, let's jump right into this!
I'd more than appreciate it, if you could send me a screenshot, in order for me to have a visual of the error you receive too.
Keep me posted, and we'll take it from there!
- KohllahStudiosExplorer | Level 3
- MeganDropbox Staff
Hey KohllahStudios, thanks for that!
I'm not sure if this relates to your browser yet; could you check if this is also happening on an incognito window with no extensions or plugins running?
Apart from that, do you get any better results on other browsers?
- KohllahStudiosExplorer | Level 3How would I send you a screenshot
- MeganDropbox Staff
Hey KohllahStudios, thanks for the speedy reply!
You should be able to click the camera-like icon when replying back to us, and attach your screenshot.
About Integrations
Find solutions to issues with third-party integrations from the Dropbox Community. Share advice and help members with their integration questions.
Need more support
If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.
For more info on available support options for your Dropbox plan, see this article.
If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!