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Forum Discussion

Smoo's avatar
Smoo
Helpful | Level 6
2 years ago

SharePoint Online migration Dropbox error

I have my Dropbox administrator account connected in my SharePoint admin center and I am unable to scan my files. Upon trying to disconnect my connection, I was led to a broken link (https://www.drop...
dropbox business
Microsoft
Microsoft Office
Third Party Integrations
  • Smoo's avatar
    Smoo
    2 years ago

    This issue was actually resolved by Microsoft, they escalated internally and they managed to remove my tenant's connection and I was able to reconnect. Not sure if Dropbox is able to do the same, but please reach out to your Microsoft support and good luck on this!

    Yours sincerely,
    SMOO

Andrea_DB's avatar
Andrea_DB
New member | Level 2

llo, I'm haveing the same issue. I can't disconnect my Dropbox (because Dropbox Business is not active and teams does not exist). I have already opened a ticket (20085735) but no solution has been found. Can you help me? Thanks

Smoo's avatar
Smoo
Helpful | Level 6
2 years ago

This issue was actually resolved by Microsoft, they escalated internally and they managed to remove my tenant's connection and I was able to reconnect. Not sure if Dropbox is able to do the same, but please reach out to your Microsoft support and good luck on this!

Yours sincerely,
SMOO

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