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dstaines's avatar
dstaines
Explorer | Level 4
7 months ago

Team folders in Power Automate have stopped working after 20/04/2024 upgrade

Since the upgrade to Dropbox on the 20/04/2024 we have encountered a number of issues with apps and programs that utilise Dropbox. Rather than confusing the issue, the first of these relates to Micro...
dropbox business
Shared Folders
Third Party Integrations
bry982's avatar
bry982
New member | Level 2

I am having the same issue with the "List files in Folder" function as it cannot see my Team folder that I have access to. It will only show my root folder. 

 

I found that when calling the API directly, there is the ability to specify the header, "Dropbox-Api-Path-Root", to my Team folder. However, there doesn't appear to be anyway to specify this in the Power Automate connector for Dropbox. Will this ever be fixed?

 

Power Automate Connector:

https://learn.microsoft.com/en-us/connectors/dropbox/

 

Dropbox API Documentation:

https://www.dropbox.com/developers/reference/path-root-header-modes

 

 

Rich's avatar
Rich
Icon for Super User II rankSuper User II
6 months ago
bry982 wrote:

However, there doesn't appear to be anyway to specify this in the Power Automate connector for Dropbox. Will this ever be fixed?

That's something that you would need to ask Microsoft, though they specify on the page you linked that they do not support Team folders.

 

 

  • dstaines's avatar
    dstaines
    Explorer | Level 4
    6 months ago

    Don't think anyone will ever get to the bottom of this. Power automate was working fine with the team folders until Dropbox changed and updated in April

  • admin123's avatar
    admin123
    Explorer | Level 4
    2 months ago

    Hi,

    will this be fixed every?

    Thank you

  • Rich's avatar
    Rich
    Icon for Super User II rankSuper User II
    2 months ago
    admin123 wrote:

    will this be fixed every?

    It would be up to Microsoft to fix it. Dropbox changed the folder structure of Team accounts. Microsoft will need to update their integration to work with the new structure.

  • admin123's avatar
    admin123
    Explorer | Level 4
    2 months ago

    I thought Dropbox was providing the blocks and submitted to power automate. Ok thank you.

     

    Any idea where to ask if microsoft is going to solve this? any forum links?

  • Janansas's avatar
    Janansas
    New member | Level 2
    2 days ago

    ah, here you can see they recognized the issue:

    Seems like they can't (or don't want to) fix this on their side because of "restrictions in Dropbox"...

    And the blame game continues :)

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