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Forum Discussion

Barnsey's avatar
Barnsey
New member | Level 2
9 months ago

Unable to open Excel files on Android Dropbox mobile app - Office login loop

Hi, I have a free dropbox account and have used it for years to store a few basic excel spreadsheets that I use daily. I have a paid Microsoft 365 account that I use on my android phone and lenovo la...
Android
Microsoft Office
Mobile
Trijntje D.'s avatar
Trijntje D.
New member | Level 2
9 days ago

IT'S FIXED!!! At least for me and my Pixel 6A it is. 

I had uninstalled all the office apps figuring I had to use Google's (which I was resisting because Sheets can't handle complex charts). My husband had just gotten a new Pixel 9Pro and magically he could open Excel from DB, so I installed it and gave it another try - and it worked! It looks like the problem (as many of us had figured out) was a permission that wasn't properly being passed between the two, but this time I was asked for the appropriate things and it all is as it should be. FINALLY. 

Give it another shot, maybe. I've got Android 15 with whatever version of Excel, Word, and PPT that MS is shoveling out in Feb 2025. 

Dbell654's avatar
Dbell654
New member | Level 1
9 days ago

Nope, still isn't working.  At least not on my Pixel 9 with Android 15.

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