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Forum Discussion

Josh G's avatar
Josh G
New member | Level 2
3 months ago

Urgent Issue: Dropbox Passwords not showing up after logging out and back in.

Hello Dropbox Community, I’m posting here out of sheer frustration regarding a critical issue I’ve just experienced with Dropbox Passwords. I noticed that my passwords were not syncing properly acr...
Dropbox Passwords
Megan's avatar
Megan
Icon for Dropbox Staff rankDropbox Staff
3 months ago

Hi Josh G, sorry to hear about that!

Just to make sure we're on the same page here: you simply signed out, right? You didn't uninstall the extension entirely, is this correct? 

Would you be able to share your Support ticket number with me, in order to locate it on my end and check its progress? 

Keep me posted, and we'll take it from there! 

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