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Daniel B.123's avatar
Daniel B.123
Explorer | Level 4
10 months ago

WeTransfer app not working to send files from Dropbox

I recently installed the "WeTransfer" app into our Dropbox, and it doesn't allow me to share folders with the WeTransfer option, when I share files, the option to "Share with WeTransfer" is available...
dropbox business
Error Messages
Third Party Integrations
Megan's avatar
Megan
Icon for Dropbox Staff rankDropbox Staff
10 months ago

Hey Daniel B.123, let's jump right into this!

 

Based on everything that you described, it sounds like this might be a problem coming directly from WeTransfer and not us.

 

I'm saying that, since you essentially mentioned some issues on their app, so they would be the ones able to troubleshoot and share info with you. Have you tried contacting them instead? 

 

I hope this clarifies!

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