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Forum Discussion
forallatlantis
2 hours agoExplorer | Level 4
Logged into an old account and couldn't find my files
I recently logged into an old account but my only archived that I left in it is missing. Why this happenend and how to recover the archive ?
I mention the account was not disabled or deactivate by Dropbox, just not used to log into that account.
- RichSuper User II
forallatlantis wrote:
I recently logged into an old account but my only archived that I left in it is missing. Why this happenend and how to recover the archive ?
Take a look at your Events page and look for any recent activity.
How long has it been since you last accessed the account? If it was idle for more than a year then the account would have been disable/deleted due to inactivity. Signing back in with the same credentials reactivates it as a new, empty account.
- forallatlantisExplorer | Level 4
Why didn't they announce it?
Is it a way to recover it now ?
Last login was in Oct 24, 2023
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