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Forum Discussion
Getting charged more than expected
Has anyone been being billed more than expected.
I thought my plan was $11.99 per month, but am being billed $15.98 per month, and just received a bill for $119.18?
Wondering what's up?
- Walter
Dropbox Staff
Hi there Dtownlea13 - sorry to hear about this.
Could you have a look at your account's billing page and let me know what you see there?
Do you happen to have another Dropbox account perhaps, associated with a different email address of yours?
If that's the case, you can try using our look-up tool too.
Let me know what you find!
