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Forum Discussion
How can I get a refund for a FormSwift charge?
I am writing to express my concern regarding an unauthorized charge of $144 from FormSwift that has been processed through my email or somewhere/somehow I don't know where exactly
I did not aut...
Hi @dropbox - my credit card was charged by Formswift for 96.00 supposedly annual subscription but I did not see any email confirmation of this software, Ive searched my inbox through and through. I've argued with them to get a refund and they have not been helpful and have been very dodgy with technical support and customer service. I have no communication from them that I've subscribed to their services. I've cancelled the renewal but they will not give me a refund. How can I get this refunded to me? Thank you
- Nancy
Dropbox Staff
Hey gmaldonado, I checked our system for you and was able to locate your support ticket. I’ve left an internal note to our team on your behalf, so they should contact you as soon as possible about your request and further assist.
- Hi Dropbox, I just had a random charge of $96 on my credit card as well, with no active FormSwift subscription and no recent email indicating why I may have received this charge. How can I get this refunded and make sure I am not charged again?
- Hannah
Sorry to hear that you're having an issue with this, @kateriboucher.
I'd suggest reaching out to our support team about this.
You can email them at support@formswift.com directly.
