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Forum Discussion

Measle's avatar
Measle
Helpful | Level 6
3 months ago

How can I redeem the 50% Discount for Dropbox Plus with Adobe Creative Cloud?

I have both an Adobe Creative Cloud and a Dropbox Plus subscription. I recently saw that I could be saving 50% on my Dropbox Plus sub. It has only recently renewed but as my work situation has chan...
Billing
Dropbox Plus
Payments
Promotions
AGR3's avatar
AGR3
Helpful | Level 5

Exactly what happened to me. Very disappointing.

DBX_Pedro's avatar
DBX_Pedro
Icon for Community Manager rankCommunity Manager
14 days ago

Hey everyone,

 

Thanks for getting in touch. We understand your concerns about the promotion details, and our team is looking into it.


We'll let you know as soon as we have more information.


Thanks for your patience.

  • MitZ_nl's avatar
    MitZ_nl
    New member | Level 2
    14 days ago

    FYI: 

    This is what was advised less than an hour ago... So Dropbox seems to have two streams: 

     

    1. There still is a valid discount, but as a Plus user you have to have a very long breath to get what they promise you to give
    2. There was a discount, but that suddenly expired

    For such a huge company, making such a mess of this situation. How hard can it be to solve this? Imho you don't offer something quit valuable for a large user group, and then withdraw when someone wants to make use of the offer.

    • DBX_Pedro's avatar
      DBX_Pedro
      Icon for Community Manager rankCommunity Manager
      11 days ago

      Hi everyone,

       

      We’ve made some improvements to the redemption link.

       

      Can you please check it one more time?

       

      Just let us know if it’s working.

       

      Thanks.

      • anikin's avatar
        anikin
        Helpful | Level 5
        10 days ago

        What's wrong with you guys? I've been trying to activate the discount for a few days, I wrote to support, you replied that it was impossible, here's a screenshot of the support reply:

         

        Now you say that you have changed something and we can use the discount. But I already bought at full price! And now I can't use the discount because “You're already on Dropbox Plus”! Are you kidding me? 

         

        How do I use the discount now?

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