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Forum Discussion
How can I redeem the 50% Discount for Dropbox Plus with Adobe Creative Cloud?
I have both an Adobe Creative Cloud and a Dropbox Plus subscription. I recently saw that I could be saving 50% on my Dropbox Plus sub.
It has only recently renewed but as my work situation has chan...
Exactly what happened to me. Very disappointing.
DBX_Pedro
Community Manager
Community ManagerHey everyone,
Thanks for getting in touch. We understand your concerns about the promotion details, and our team is looking into it.
We'll let you know as soon as we have more information.
Thanks for your patience.
FYI:
This is what was advised less than an hour ago... So Dropbox seems to have two streams:
- There still is a valid discount, but as a Plus user you have to have a very long breath to get what they promise you to give
- There was a discount, but that suddenly expired
For such a huge company, making such a mess of this situation. How hard can it be to solve this? Imho you don't offer something quit valuable for a large user group, and then withdraw when someone wants to make use of the offer.
- DBX_Pedro
Hi everyone,
We’ve made some improvements to the redemption link.
Can you please check it one more time?
Just let us know if it’s working.
Thanks.
- Yes. That worked. I have managed to upgrade to Dropbox plus with the 50% offer.
Thanks for sorting that.
Dear Dropbox,
What is wrong with you?
I have multiple chats going with Dropbox support - one person said the deal expired last year. The other person said it IS still going and for me to downgrade to Basic and that all my 600GB files will still be there. How can they be? Basic only has 2GB storage.
Disappointed in Dropbox on this one. 🙃
- Walter
Dropbox Staff
Hey notfunnotworthit - thanks for flagging this with us.
Could you share your ticket ID for your chat interaction(s) with us so that we can look it up in our system?
As for your files that are stored in Dropbox, indeed they'd still be there even if you downgrade your account temporarily at some point.
Hello Pedro, thanks for your reply.
Any updates on this issue? I was about to redeem my 50% off offer but stumbled on the same problem everyone here is talking about, 4 months later. I have been paying for DropBox Plus for a year or two now and since I'm currently seeking employment it would be a much appreciated discount.- Megan
Hey FlavioMark, thanks for posting here today!
What steps do you follow on your end, when trying to redeem your offer?
Does the info shown here help at all?
Let me know more, and we'll take it from there!
